The TWAIN blog

This is the one year anniversary of my start date in my current job. It is a time of reflection for me as so much has changed in just one year – for me and the district.

A great experience for me during this was the support I received from the training I received from TCEA’s Technology Director’s Academy. This is a five-day workshop spread across an entire year. The two presenters were Kari Rhame (from Deer Park ISD) and Lori Gracey (from Bastrop ISD and now Executive Director of TCEA) and they provided so much rich content. I call it my “just in time” training because each session met my needs just in time. I learned about staffing, evaluations, budgeting, technology planning, and developing those Big Hair Audacious Goals (BHAGs) early on. I developed my BHAG that continues to drive my focus and plans for the next few years in my role.

In the district, I helped push them toward high-speed Internet and migrating services to the web. We are looking into wireless solutions for accessing resources online. We are evaluating curriculum, looking into research, reading books, listening to podcasts, and developing blogs for principals and librarians.

The district website was redesigned so each department and campus has a web-editor who can make changes from any computer connected to the Internet. We have an online calendar that not only allows us to see events across all campuses, but also allows visitors to subscribe to events through email, text, and RSS. We can even edit online resources from our phones if we need to.

After attending two board meetings, I put together an idea to make more room by removing some older cabinets and cleaning up some wiring. We now have a media cart for the board room that should make presentations easier without having to switch out cables, laptops, and speakers. The system saves space and allows more people in the room.

This year I was able to take 10 people to TCEA – and most of them had never been to TCEA or a conference for that matter. They were exposed not only to the conference and the magnificent exhibit hall; the conference sparked a fire in them that is continuing today. They have had conversations with teachers and administrators about what the world outside of Kerrville is doing and they want to change….everything.

We have tested our 8th graders for NCLB technology applications and that information isn’t just vital for NCLB but it is sparking conversations about how we should be teaching our students. I even tested a few teachers using the tool and that sparked a few more conversations about what is expected of them to know and use in the classroom.

This summer, I have offered some staff development opportunities to learn about all sorts of Web 2.0 technologies, Microsoft Office 2007, and even a book review of current education literature. Participants have been hesitant coming in but leaving with passion and ideas. The best compliment is that they keep returning and wanting more. I’ve had a few tell me that the 3 hour trainings have been the best trainings they have experienced in careers over 20 years long. They like that the trainings don’t dumb them down or make them feel dumb. That they are encouraged not only to use the resources but that the training website points them to finding more training on their own. They like that I tell them not to become experts, but to become resources to find learning online. This is the key to Staff Development 2.0, if you will (I like adding 2.0 or 3.0 to everything).

My job requires me to wear a lot of hats and to balance a lot of information. I have to know hardware, software, web-ware, networking infrastructure, purchasing, federal and state requirements, administrative input, community involvement, etc. I multitask while multitasking on many things all at once. It is never boring! And when I have a moment to dedicate to one project, I take it head on.

I am making change. I am working with district stakeholders to develop a vision for the district that encompasses the history of where they have been and where they want to go. My title is Chief Technology Officer and I have never been thrilled with the title. It is a little intimidating. In my interview, I asked if I could change the title to which they said I could. But I haven’t found a title suiting the job. I do like something incorporating Technology Vision. Maybe adding something from Disney – Imagineer. Ideas?

I say all this to say….this was a great move. I love this job. I love this town. I love how it changes me as it changes with me. It isn’t easy day to day and there are some frustrations here and there. But, I am challenged and I like that. I love it.

The last day of the TCEA Tech Directors Academy was three days ago and I am just now able to blog about it and post my reflection. I was really thrown by that day and it wasn’t a reach for me. It was a concept I am really familiar with but haven’t been implementing: facilitative learning.

As a classroom teacher, I was pretty good at this idea. I took the lecturn out of my classroom and provided differentiated, problem-based teaching with the basis that “I don’t have the answers” so students learned to find answers on their own. I implemented the “Ask Three Before Me” concept that had students ask three of their peers before asking me for help. Not only did this help them with collaboration, but it gave me time to consult my Dummies books for answers.:)

A stinging reflection has been that I feel I strayed from this method as a campus technologist and became the “expert” in my old job; thus leading to fast burnout. I became the expert in so many things that I didn’t allow people on the campus to become the experts. People called me for help in everything. They didn’t know how to find answers on their own. This isn’t an exercise in making me out to be something super. Nope. In fact, this is an embarrassment to me. This is a reflection on how poor I have been as a teacher the past 5 years.

As I prepare to start professional development next week, I see that I need to completely renovate how I develop training so that I don’t do this to myself in this new role. In other words, I need to change…..everything…..again. I need to go back to the basics. Each staff development program I offer needs to be about the audience learning to find solutions on their own; and not about me being the one with all the knowledge.

The truth is, I am not the one with all the knowledge! I really think the only thing I am good at is putting in the right terms in a search engine for the answers. This is what I need to show staff to do – show them how I find the answers and how they can find their own answers. Let them become their own search experts.

I know this sounds basic to some of you who are in this role and you probably do this very well. I want to say that I used to be doing this. I was good at letting go and letting the class take learning above the level I could teach. The frustration is that I did not carry this over with the adults I was teaching. As I look back on how I worked at WHS, I (embarrassingly) look back and see that the training was about what I was doing with technology.

Such a shame.

Thus the reason for not posting a reflection on the last day of the Tech Directors Academy. It was a hard lesson to learn and may be harder to put into effect. But I will try! I will adapt. I will let go!

I am in the last days of the 5-day Tech Directors Academy through TCEA. This academy spreads 5 days over the course of a year and these last two are about curriculum & instruction and professional development. Today was C&I and there were some real gems in our discussions.

Again, I cannot put in words how valuable this academy has been to me. I am a first year CTO with minimal training in everything I do. This academy is something I see as valuable to my day-to-day role; but I can see how valuable it could be to the “old-timers” out there too. Just plugging it again again – take this academy. It is really a rich resource for all of us. Both Lori and Kari have been a great team for teaching us. They also provide us with TONS of resources we get to take with us and use.

I think today’s biggest influence on me was the idea of developing a district research model and then how to share it with staff and stakeholders. Lori didn’t get to show how they developed their model but shared how to instruct others to use it. She showed how Bastrop ISD gathered librarians, tech apps teachers, and CTE teachers together in groups to apply the research model to solve a problem. A project-based learning model in staff development.

It is interesting to me because many districts develop a Writing Model but it is rare to have one based solely on research. Personally, I feel that this model is key to our students living in the 21st century. The ability not only to research but to ask good questions to find good answers is such a demand for everyone. We need to teach our students not only to research for classroom projects but to answer those questions we all face in the future:

• What is the best cell phone for me?
• Where should I go to college?
• How can I finance my new car?
• Where is the best place to go on my vacation?

Being able to ask good questions and to find information in a variety of methods is key to survival outside the walls of our schools and the homes of our parents.

What Lori shared was the first meeting with the teachers and librarians – she gave them a problem-based learning scenario and outlined the research method. First she had participant gather in their group: librarians, CTE teachers, and Tech-Apps teachers. Then they were all presented the problem which was that the President needed a brief on Global Warming – what it was and how to solve it. Each participant had a laptop and had to assemble the brief.

After they had their information and shared presentations, these groups mixed together so that they could share how each group researched. The discussion among these groups was about the method for implementing good research. Then the discussion continued to be about how students could implement the research model. And on even into how to incorporate the research model into curriculum and instruction.

This is something I want to take back to my district to develop. It seems so fundamental and that it could be that missing link to connect curriculum, libraries, and technology on a foundation shared by all.

Today’s session was about a lot of stuff but my brain got stuck on this one. I really think this is going to be key to our staff development process. Now we just have to develop that research model. Good thing Lori shared her resources with us in the Academy!

So Monday was the first day of my week at TCEA. It started with the Tech Coordinator’s Academy which is a 5-day workshop spread across the year. The first 2 days were in the fall in Dallas and I attended (and blogged about) them. They were fantastic! Very motivational!

This week’s workshop wasn’t so motivational. And I say that only because the topics were on the security side of running a district technology system. It wasn’t a bad workshop. It just wasn’t so “up” because the topics were about the security side and reality of what we can do to make our networks secure.

Our reflection for journaling is this topic: What is my vision of how the network, hardware, and software will help us accomplish our goals in my district? What are my next steps in regards to infrastructure?

After yesterday’s session, I see how my district needs to do more to provide a more secure network and to keep our data safe. I don’t think we are doing a good job at this. I can see how spending needs to go toward providing this before we start adding more “stuff” to our network.

We discussed ways to figure out the TCO – Total Cost of Ownership for adding to our network infrastructure and the idea of sharing this with our stakeholders. We just can’t add resources to the system without building up the system istelf.

One of my main goals here this year is to visit the exhibit hall to get more information about these types of security resources. I hear from vendors almost daily so it is important for me to go and look at all the products to find the perfect fit for our district. Cost is a major factor for us and some resources just offer too much than what we need.

Disaster recovery was another topic and Kari shared how her district prepared for hurricane damage. Her plan is so detailed that I would think this type of planning would be almost a full time in itself. While Kerrville isn’t in danger of major hurricanes, we are open to other types of disasters and need to come up with better planning. I like not only that Kari explained the plan but she also provided each staff member with a list of who is responsible for what and at what point do they “pull the plug”.

She even shared that the district has a stand-by 1-800 number for if the phones go down that will still allow them to answer calls. Every instance is covered.

Currently, I meet with city resources in our town and one of our agenda items is planning for how we can all help each other with disaster recovery. Could we all provide a temporary NOC for another system from our own location and maintain our own system security? Could we work together in case of a real emergency? I think so.

The final part of the workshop was spent on 1:1 computing and the idea (or is it a mandate?) from TEA that districts are to test all freshmen in 2012 online for end of course assessments. No funding provided of course. To me, this seemed like something I could push back until we figured out who gets projectors next! But with this deadline looming, we have a lot to do in Kerrville to get ready for this!

So, I left yesterday with a heavy heart. So much to do and so little time! I appreciate not only the discussions we had in the room but the knowledge that all of us are ill-prepared for these types of mandates. I’m not the only one in this boat! Plus, Lori shared resources on how Bastrop is going with 1:1 computing. Her candid perspective on this type of venture was appreciated!

I like how she explained that adding the laptops/netbooks to the campuses wasn’t the answer. The real way to get it to all work together was to get the curriculum to change for the use of technology. If you don’t change the way we teach, then the laptops won’t add to your instruction. They will detract.

So much great information shared. Another hit of a workshop! I can’t tell you how much this Academy has really helped a newbie like me! They gave us another file full of resources to use and they are REAL resources, each one.

Tech Directors – I just want to implore that you take this Academy when they offer it next year. It is a pricey cost, I know! But if you really want it to work well – invite your curriculum director to attend with you. Two for one training! It is really worth it!