TWAIN – Technology Without an Interesting Name: An inside view to technology integration.


Looking for I-T People

I am starting to get a little frustrated with something at work. I am seeing staff start to want my technology department to handle their responsibilities only because those responsibilities require the use of technology. It doesn’t seem fair to push the responsibilities on to the tech department because it uses technology to complete the tasks.

Can you imagine what this would look like? The technology department could be in charge of the budget because it is a database. We could also be in charge of evaluating all staff because PDAS is really a technology database as well. Why not have the technology department enter grades since it is an automated gradebook? This way, technology handles the technology side of things and people would not need to use the tools because they don’t need it. This technology fad will go away, right?

But I bet I am not the only one who fights this in their jobs. I don’t think I am the only one who is looking at how what I do impacts the others I work with and the stakeholders we serve. I hope I am not the only one who is looking at how decisions impact everyone and everything for months and years after the choice is made.

As I started this blog to vent about what is happening, I read an article posted on Business Week’s Innovation Column called “Innovation Calls for I-Shaped People” by Bill Buxton.

The second sentence hooked me as this nagging problem started surfacing today:
“If certain problems are beyond the scope of any individual—and most of them are—the way to address them is with a team with complementary skills and a common language in which they can all communicate….There may be no “I” in team, but every team needs to be made up of “I-shaped” people.”

The author recognizes how a friend of his Bill Moggridge, the co-founder of IDEO, came up with the idea of “T-shaped people”. Where the vertical line of the T represents depth and the horizontal line represents breadth. A T-shaped person has a “relatively broad domain of knowledge along with real depth of competence….”

The author adapts the idea of T-shape to the I-shape where there is a firm root in the practical world but then enough to stretch to the clouds to see above. He referenced a teacher who tied this concept to his students by saying “…outstanding students all had an outstanding capacity for abstract thinking, yet they also had a really strong grounding in physical materials and tools.”

So an I-shaped person can extend to the outside and abstract way of thinking but also knows the tools to access to work in the abstract. Mix these I-people with T-people and you can develop some interactions to solve some real problems that combine vision with the tools on hand.

Some days, I feel like I am surrounded by _ people. Underlines. I need some good I&T people and this doesn’t mean Technology staff. I need people who are I’s mixed with my T’s but I feel I am stuck with _’s. A _ person is grounded in what they’ve been doing for years. They are only looking at the grounded part – what is around them. It’s hard to develop vision when your eyes are pressed against the ground. But they sure know the ground and they know it very well! They have a real broad understanding of ground.

I guess I need to change myself before pushing the blame on others. There is a part of me that believes I could do the job better than the _s because I am not a _. But maybe I am a little bit of a _ by thinking it is someone else’s blame. It is a quandry!

I know that I need to figure out who my Is and Ts are in my district and work with them so that we can work together to solve these problems. The blame game doesn’t work and neither does moving the work around.

Even though there is a major part of me that wants to rant, kick, shout, and show how I spent the morning in Google Docs making forms that shorten the workload for that department so that one person could easily make it all work! I want to shake some knowledge into them! You know this feeling, right??

But that isn’t “I” or “T” of me. it makes me a _. Or maybe it is “I” and “T” but adds an “S” and an H” to it. Now “Y” would I want to be that?

Is it Friday yet?

White House Technology, Innovation, and Government Reform

President Obama’s website Change.gov is now Whitehouse.gov. I am following their posts on Twitter and they posted this video link to share how their TIGR team is working to make government more transparent.

Interesting to hear them say they are working to make the federal agencies “more effective”.

What’s even more interesting? They are allowing people to post comments that are both positive and negative about their services. They are taking recommendations. They are making the entire process…more effective.

Web 2.0 tools greatly emphasized here!!

Watch, learn, and respond.

Google Prediction

So Google has released an unimpressive new browser. The critics aren’t fawning over it. They say that what Microsoft promises in IE version 8 will be the best browser of the current user. Interesting.

Talk about letting the hill block your view.

Is anyone talking about Google and what they are doing?

Is anyone thinking ahead?

What’s next for Google? What’s next for us?

I read that Google is developing a phone. They purchased YouTube years ago. They have their own browser which integrates with their own office applications online. What’s next?

Someone suggests they are building an operating system. I disagree.

Why? Why would a company like Google need an operating system when their OS is really the Internet. An Operating System has to work on a hard drive. Google doesn’t need a hard drive. They want you on their search engine. That’s where they make their money.

So let’s connect the dots. Google has their own browser which connects to their own media hosted on YouTube and their own office applications. They are producing their own phone/media connection device.

What’s next for Google? Not the question.

What’s next for us?

Why invest in the PC anymore? What do I need a hard drive to hold?

By the way, anyone read PC World’s interview with Bill Gates on his last days at Microsoft? Bill suggested that Microsoft is moving toward the cloud by doing something similar to Apple’s Mobile Me. He is thinking that Microsoft will create a universal place to store a user’s applications and files online for access from mobile devices and computers connecting to the Internet. Oh and the new version of Windows will incorporate tactile response systems.

Inventive? Innovative? Nope. Same old Microsoft.